Privacy Statement

Zitron Nederland BV
Zitron Nederland BV, located at Droogdokstraat 6, 7553 GW in Hengelo, is responsible for the processing of personal data as is shown in this privacy statement.

Contact details:
Zitron Nederland BV, Droogdokstraat 6, 7553 GW in Hengelo +31 74 240 8270
Mr. A. Poolman is the privacy officer for Zitron Nederland BV. He can be reached at privacy @

Personal data we process
Zitron Nederland BV processes your personal data when you use one of our services and/or when you provide us with the data.

This is an overview of personal data we process:

  • Forename and surname
  • Address details
  • Telephone number
  • E-mail address
  • IP-address
  • Bank account number

Special and/or sensitive personal data we process
Our website and/or service is not intended to collect information about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we cannot check whether a visitor is over 16. We encourage parents to be involved in the online activities of their children, to prevent data on children being collected without parental consent. If you believe we have collected personal information about a minor without this permission, please contact us via privacy @, then we will delete this information.

For what purpose and on what grounds do we process personal data
Zitron Nederland BV processes your personal data for the following purposes:

  • Handling your payment;
  • To call or e-mail you if this is necessary to carry out our services;
  • To inform you of changes to our services and products;
  • To deliver goods and services to you;
  • Zitron Nederland BV also processes personal data when we are legally obliged to do so, for example data we need for our tax returns.

Automated decision-making
Zitron Nederland BV does not take decisions based on automated processing on matters that may have (significant) consequences for people. This concerns decisions taken by computer programs or systems, which do not require the involvement of a human (like a Zitron Nederland BV employee).

How long we keep personal data
Zitron Nederland BV does not keep your personal data any longer than is strictly necessary to achieve the purposes for which your data was collected. In principle, we do not apply precise retention periods because a) it does not involve special personal data and b) this personal data cannot be automatically removed from our databases and backups.

Sharing personal data with third parties
Zitron Nederland BV does not sell your data to third parties and only provides these when it is necessary for the execution of our agreement with you or to meet a legal obligation. We conclude a processor agreement with companies that process your data on our behalf, to ensure the same level of security and confidentiality of your data. Zitron Nederland BV remains responsible for this processing.

The use of cookies or similar techniques
Zitron Nederland BV only uses technical of functional cookies that do not breach your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit our site. The cookies we use are essential for the technical working of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. In this way, we are also able to optimise our website. You can opt out of cookies by setting your internet browser so that it does not save cookies. In addition, you can also delete all the information that was previously stored via your browser settings.

Inspect, change or remove data
You have the right to inspect, correct or remove your personal data. In addition, you have the right to withdraw any permission you may have given for data processing, or to object to the processing of your personal data by Zitron Nederland BV and you have the right to have your data transferred. That means that you may submit a request to us to send the personal data we have on you in a computer file to you or another company designated by you.

Requests to inspect, correct, delete or transfer your personal data or withdraw your permission or object to the processing of your personal data may be sent to privacy @

To ensure that the request to inspect has been made by you, we ask you to send a copy of your ID with the request. Blacken out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service number in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, at least within four weeks.

Zitron Nederland BV would also like to bring to your attention that you have the possibility to submit a complaint with the national supervisor, the Data Protection Authority.

You can do so via the following link:

How we secure personal data
Zitron Nederland BV takes the protection of your information very seriously, and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data are not properly secured or there are signs of misuse, please contact privacy @

Zitron Nederland B.V. is a company that occupies a leading position in the European market as a manufacturer of ventilation systems for railway and road tunnels. Zitron Nederland B.V. can justifiably call itself “Specialists in tunnel ventilation“.